Terms and Conditions

Effective Date: 5/12/2024

Welcome to Ludhiana Woolen Sale! By accessing or using our website, you agree to the terms and conditions outlined below. Please read them carefully. If you do not agree with these terms, kindly refrain from using our website.

1. General Terms

1.1. This website is operated by Ludhiana Woolen Sale, located at 901, Near Khajoor Wali Masjid, Tiraha Behram Khan, Daryaganj, Delhi-110002.
1.2. All products and services provided are subject to availability and may be modified at any time without notice.
1.3. By placing an order, you confirm that all details provided by you are accurate and complete.

2. Product Information and Pricing

2.1. We strive to ensure accurate product descriptions and pricing. However, errors may occur.
2.2. If a pricing error is identified after you place an order, we will notify you and provide options to confirm or cancel your order.
2.3. Prices are inclusive of applicable taxes but may exclude shipping charges, which will be added during checkout.

3. Payments

3.1. All payments are processed securely through Razorpay.
3.2. We accept various payment methods, including credit/debit cards, UPI, and net banking.
3.3. Your payment information is protected and not stored on our servers.

4. Shipping and Delivery

4.1. Orders are processed within 2 business days after confirmation.
4.2. Delivery timelines are estimates and may vary due to unforeseen circumstances.
4.3. Customers will receive tracking details once the order is shipped.

5. Returns, Refunds, and Cancellations

5.1. Orders can be canceled within 24 hours of placement.
5.2. Refunds are processed within 5 business days for eligible cancellations or returns.
5.3. Refer to our Refund and Cancellation Policy for detailed guidelines.

6. Use of Website

6.1. You agree to use the website for lawful purposes only.
6.2. You must not:

• Transmit any harmful code or virus.
• Violate any applicable laws or regulations.
  6.3. Any breach of these terms may result in termination of your access to the website.

7. Intellectual Property

7.1. All content, images, and materials on this website are the intellectual property of Ludhiana Woolen Sale.
7.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

8.1. Ludhiana Woolen Sale is not liable for any direct, indirect, or incidental damages arising from the use of this website or our products.
8.2. In case of disputes, our maximum liability is limited to the amount paid by you for the specific product.

9. Governing Law and Jurisdiction

9.1. These terms are governed by the laws of India.
9.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

10. Updates to Terms and Conditions

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting. Please review this page regularly for updates.

11. Contact Us

If you have any questions regarding our Terms and Conditions, please contact us:

• Email: info@ludhianawoolensale.com
• Phone: +91 79825 33463
• Address: 901, Near Khajoor Wali Masjid, Tiraha Behram Khan, Daryaganj, Delhi-110002

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.